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Face To Face Selling Skills - Level 1 **New Date**

This course is great when combined with "Negotiating to Win" course  

Contrary to popular belief you need more than just a great personality to be a top sales person!

Whether youre new to sales or have been selling for a while, your success can be improved by learning proven sales techniques. Research into what makes sales people effective highlighted a consistent approach. This course breaks down that process and teaches delegates how to follow a structured approach. In addition it focuss on the core skills needed by sales people. The theory taught on the course is re-enforced through plenty of practical exercises and role-plays.

Course Objectives

  • To enable the delegates to model their behaviour on that used by successful sales people.
  • Help delegates understand the sales process by deconstructing it.
  • Improve sales skills through exercises and role-plays.

Areas Covered

  • The Sales Process
  • Opening the sale
  • Questioning techniques
  • Identifying customers needs
  • Talking benefits not features
  • Closing techniques and overcoming objections

Pre-Course Work

Whenever you are a customer over the next few weeks, observe how you are dealt with. Make a note of your observations and how you reacted to the sales persons approach.

Target Audience

Sales executives, sales managers and non sales people who find them selves selling as part of their wider role.

Course Feedback

“Excellent pace with icebreakers and brainstorms throughout”

“Well presented, fun and light-hearted”
 
“Excellent, well paced and delivered course”
 
“Enjoyable, well run course/good to have a mix of agents and hotels” 
 
“This training course was one of the best I have been on, Rosemary was fantastic!”
 
“This is really going to help me convert business, Rosemary is right – it’s the simple techniques that will make me stand out.”
 
“I have a lot of new ideas and better ways in which to face to face sell.”

Accommodation rate:  £52.50 per room per night B&B.  Please contact Sophie Costello tel no 0870 609 1146 SCostello@deverevenues.co.uk

Course Details

Course LocationMilton Keynes
De Vere Harben House
Course MapMultimap Link
Course Cost - Members/Partners£149.00 excl. VAT
Course Cost - Non Members/Partners£195.00 excl. VAT
DateTuesday 14 Sep 10
Start Time09:30
Finish Time17:30
Course Duration1 Day
Course StatusAccepting Bookings
Max No.'s on Course16


Trainer: Ms Rosemary Bannister
Telephone:01895 471777
Fax:
Email:rosemary@httraining.co.uk
Website:www.httraining.co.uk

Rosemary brings 20 years experience within the service sector to her courses.

After graduating with a degree in hospitality management, Rosemary entered the hotel industry. During her time in the hotel industry, she held a variety of sales and marketing roles, working in 3, 4 and 5 star markets.

During this time she started to develop her skills as a trainer as she became increasingly responsible for the development of people at all levels within the organisations in which she worked.

She established her own business in 2001 providing consultancy and training to a wide client base.She adapts her approach and the course content according to the people she is training and has worked closely with the HBAA to ensure that the courses offered are correctly targeted. 

Rosemary is also a qualified executive/management coach.

As her background is in sales and marketing, she is a firm believer in providing excellent customer service to ensure that customers remain loyal.

Rosemary trains in Service Excellence and many different sales related courses such as Selling Skills, Negotiation Techniques and Account Management.

She is married, lives in West London and is a keen amateur garden designer in her spare time.



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